ADDRESS AND GENERAL ENQUIRIES
Triumph Motorcycles America
100 Hartsfield Centre Parkway, Suite 200
Atlanta, GA 30354
Please use the above address for general enquiries.
CONTACTING CUSTOMER SERVICE
To speak with a Triumph Motorcycles customer service representative:
Hours: Monday - Friday 8:30am to 8:00pm EST, Saturday 9:00am to 8:00pm EST
PARTS, CLOTHING AND ACCESSORIES
For Parts, Clothing & Accessories please contact your authorized Triumph Dealer.
Find yours through the dealer locator below.
FIND A DEALER NEAR YOU
BECOME A DEALER
For information on becoming a Triumph Dealer click here.
You may also contact Triumph Motorcycles America at (678)-854-2010, dial 0, and ask for a member of the Dealer Development team.
For press enquiries relating to US and Canada, contact Eric Van De Steeg firstname.lastname@example.org
TECHNICAL ASSISTANCE OR WARRANTY
In the first instance we ask that you contact your authorized Triumph dealer directly. If you have done this and your dealer has not been able to help you, please email email@example.com with a detailed description of the problem. Also include the last 6 digits of your motorcycle Vehicle Identification Number (VIN) and the name of the dealer you have visited. Please be aware that no action can be taken regarding the motorcycle warranty until your motorcycle has been inspected by an authorized Triumph dealership.
Buy With Confidence Programme
Your Triumph motorcycle is designed to provide you with miles of enjoyable riding. However, should you wish to make a customer complaint you should first contact your dealer in writing. If your dissatisfied with their resolution, please contact firstname.lastname@example.org.
If you still feel you haven't had your complaint resolved, Triumph are part of the MCIA's Buy With Confidence Programme, developed to give customers piece of mind when purchasing a new motorcycle. You may decide to refer your complaint to the National Conciliation Service (NCS) who are certified by CTSI to offer Alternative Dispute Resolution (ADR). NCS are independent and impartial and the ADR services offered are free of charge. For more information please visit their website.